RAK Bank Career – Application Support Analyst


Job Description:

We are on an exciting journey of transforming the bank and to fully realize our vision, we are building a team of diverse and talented professionals capable of delivering a brilliant customer experience ensuring we support our customers, across all segments, in their key moments of truth.

Job Responsibilities:

  • Ensure issues are appropriately documented, tracked, addressed, and resolved in a timely manner as per the service level agreement
  • Provide effective functional and technical support for Central Bank payment applications (FTS/WPS/ICCS/IPI/DDS)
  • Work closely and communicate effectively with business users as well as software vendors on solution delivery and issue resolution

Job Requirements:

  • Good Technical knowledge of FX Remittance, Swift Payments and ISO20022 Message specification
  • Knowledge on Websphere-MQ
  • Experience with FircoSoft Payments
  • Preferred banking experience
  • Deep understanding of IPI and FTS payment applications
  • Minimum 5 years of support and development experience with Central Bank payment applications
  • Knowledge on AWS and DevOps

Job Details:

Company: RAKBANK

Vacancy Type: Full-time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here